Last updated: 8 July 2026

This Privacy Policy describes how The Trustee for Ursino Family Trust (ABN 28 995 562 727), trading as “Bella Wall Removal” (“the Company”, “We”, “Us” or “Our”), collects, uses and discloses Your information when You use the Service, and tells You about Your privacy rights and how the law protects You.

We are committed to handling Your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Policy) refers to The Trustee for Ursino Family Trust (ABN 28 995 562 727), trading as Bella Wall Removal, of Unley SA 5061.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: South Australia, Australia.
  • Device means any device that can access the Service such as a computer, a mobile phone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals engaged by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service or assist the Company in analysing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Bella Wall Removal, accessible from https://bellawallremoval.com.au/.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You — for example, when You request a quote or contact Us. Personally identifiable information may include, but is not limited to:

  • First name and last name
  • Email address
  • Phone number
  • Address, suburb, state and postcode
  • Details about Your property or project that You provide when requesting a quote

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. We also use third-party analytics services, such as Google Analytics and Microsoft Clarity, to help Us understand how visitors use the Website. These services may use Cookies and similar technologies to collect Usage Data.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies (Session Cookies, administered by Us) — these Cookies are essential to provide You with services available through the Website and to enable You to use some of its features.
  • Functionality Cookies (Persistent Cookies, administered by Us) — these Cookies allow Us to remember choices You make when You use the Website, in order to provide You with a more personal experience.
  • Analytics Cookies (Persistent Cookies, administered by third parties) — these Cookies help Us understand how visitors interact with the Website so We can improve it.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain Our Service, including to monitor the usage of Our Service.
  • To respond to Your enquiries: to prepare and provide quotes, answer questions and manage Your requests to Us.
  • For the performance of a contract: the development, compliance and undertaking of a contract for services You have engaged Us to perform, or of any other contract with Us.
  • To contact You: by email, telephone call, SMS or other equivalent forms of electronic communication regarding Your enquiry, quote or engagement, or with updates and informative communications related to Our services.
  • To provide You with news, special offers and general information about other services We offer that are similar to those You have already enquired about, unless You have opted not to receive such information.
  • For business transfers: We may use Your information to evaluate or conduct a merger, sale or transfer of some or all of Our assets, in which Personal Data held by Us is among the assets transferred.
  • For other purposes: such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns and evaluating and improving Our Service, services and marketing.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of Our Service, or to contact You.
  • With contractors and professional advisers: where reasonably necessary to provide Our services or obtain advice.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing or acquisition of all or a portion of Our business.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations, resolve disputes and enforce Our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of Our Service, or We are legally obligated to retain this data for longer periods.

Disclosure of Your Personal Data Overseas

Some of Our Service Providers (such as website hosting and analytics providers) may store or process information on servers located outside Australia. Where We disclose Personal Data to overseas recipients, We will take reasonable steps to ensure that Your data is treated securely and in accordance with the Australian Privacy Principles and this Privacy Policy.

Access, Correction and Deletion of Your Personal Data

You have the right to request access to, and correction of, the Personal Data We hold about You. You may also request that We delete Personal Data We have collected about You.

To make a request, please contact Us using the details below. We will respond within a reasonable period. Please note that We may need to retain certain information where We have a legal obligation or lawful basis to do so.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service is not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us and We will take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Complaints

If You have a concern or complaint about how We have handled Your Personal Data, please contact Us first using the details below and We will endeavour to resolve the matter. If You are not satisfied with Our response, You may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: hello@bellawallremoval.com.au
  • By phone: 0412 540 269
  • By mail: Bella Wall Removal, Unley SA 5061